Privacy policy
This Privacy Policy describes the policies and procedures of this website (collectively, the “Site”). We receive information about you from various sources, including: (i) your use of the services generally; and (ii) from third-party Sites and services. When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.
Cookies & Other Technologies
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We may utilize cookies and other technologies, such as, web beacons (also known as "clear gifs" and "pixel tags") to recognize you, customize your experience, and serve advertisements. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to the Site and distinguish repeat visitors from new visitors. They also allow us to save User preferences and track User trends. We may also enable advertisers and ad servers to promote third party products and/or services by placing advertisements on this Site. These advertisers and ad servers may use cookies and/or web beacons to monitor information related to served advertisements. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by this Site and does not cover the use of cookies by any advertisers. If you do not want us to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still use the Site, although your ability to use some of the features may be affected.
Information Disclosure
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We are committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. We may disclose Non-Personal Information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. In an ongoing effort to better understand our Users, we may analyze certain Non-Personal Information in anonymized and aggregate form in order to operate, maintain, manage, and improve the Site, the Services and/or such products and services. This aggregate information does not identify you personally. We may share and/or license this aggregate data to our affiliates, agents, business and promotional partners and other third parties. We may also disclose aggregated user statistics in order to describe the Services and these products and services to current and prospective business partners and to other third parties for other lawful purposes.
We may also use this information with:-
Service providers under contract who help with our business operations. We employ these companies and people to perform tasks on our behalf and need to share your information with them to provide products and services to you.
- Our affiliates and promotional partners, so they can offer you special products, services, discounts, tickets, and other items or services. Likewise, we may receive information from such affiliates and promotional partners to offer our Users special items or services.
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Co-branded partners you see named on a specific promotion (on the entry page and/or in the Official Rules) — only if you opt in at entry. If you opt in, we may share your email and name so those named partners can send their own marketing communications. We will not share with any partners not named in that promotion. You can opt out anytime via the partner’s unsubscribe link or by contacting us at info@avostherapy.com. Partners act as independent controllers and their privacy policies apply.
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We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
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We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
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As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
- Promotions Data
If you enter an AVOS promotion, sweepstakes, or giveaway, we collect the information you submit (e.g., email address; and, if you win, shipping name/address and any tax forms required by law). We may also collect entry metadata (timestamp, IP, device) to prevent fraud. We use this data to administer the promotion, communicate with entrants, notify and verify winners, comply with legal obligations, and announce winners (e.g., first name, last initial, state, and Instagram handle) as stated in the Official Rules. We share Promotions Data with service providers that help us run the promotion (e.g., form/app provider, email service provider, fulfillment/shipping, analytics/anti-fraud). We do not sell Promotions Data. Retention: entries are kept until the promotion ends and for up to 90 days afterward; winner records (and any required tax records) may be retained longer to comply with law. Marketing: we may use your email to send AVOS marketing consistent with this Privacy Policy; you can opt out at any time via the unsubscribe link. Promotions are limited to individuals 18+; we do not knowingly collect Promotions Data from persons under 18.
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- Partner communications (opt-in). For co-branded promotions, you may see an optional checkbox to receive emails from the specific partners named for that promotion. If you check it, we will share your email and name with those listed partners so they can send marketing communications. We do not sell personal information, and we do not share it with partners you did not see and did not opt in to. Under California law, partner marketing may be deemed “sale” or “sharing”; we rely on your opt-in and you may withdraw at any time by unsubscribing or contacting info@avostherapy.com.
California Shine the Light Law
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Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information from us, please email us at info@avostherapy.com write "Request for California Privacy Information" on the subject line of your message, and we will send you a reply email containing the requested information. Not all information sharing is covered by the "Shine the Light" requirements and only covered information sharing will be included in our response.
Children
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Protecting the privacy of young children is especially important to us. For that reason, we do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information through the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.
Do Not Track Disclosure
When you visit the Site, we may also collect information about your online activities over time and across third-party websites or online services. Because there is not yet a consensus on how companies should respond to web browser-based mechanisms, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser "Do Not Track" settings and/or signals.
01 Account Protection
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We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, no transmission over the Internet and no data storage method can be guaranteed to be safe 100% of the time. This Site cannot ensure or warrant the security of any information you transmit to this Site or guarantee that your end user data stored on the Services may not be accessed, disclosed, altered, or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards.
02 Transfer of Information to the USA
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The Site is hosted on servers in the United States and abides by United States laws and regulations. Accordingly, please note that the information you provide to us will be transferred to and processed in the United States where laws regarding processing of personally identifiable information may be less stringent that the laws in your country. We will take steps reasonably necessary to ensure that your data is treated and secured in accordance with this privacy policy. By providing us with any information, you consent to its transfer and storage in the United States and that United States laws and regulations will apply to such information.
03 Changes to this Policy
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We reserve the right, at any time, to add to, change, update, or modify this Policy. Any such changes to this Policy will be posted here on our Site so we urge to please visit this page frequently. In all cases, use of information we collect is subject to the Policy in effect at the time such information is collected. Please refer back to this Privacy Policy on a regular basis.
Your rights under the California Consumer Privacy Act (CCPA/CPRA) - Do not sell or share my personal information.
Notice of Financial Incentive (California)
From time to time, AVOS offers promotions that may be considered a “financial incentive” under California law because you provide personal information (e.g., email) in exchange for a chance to win a prize. Material terms. Categories of personal information: identifiers (email; if you win, name and shipping address; and, if required by law in future promotions, tax information). Purpose of collection: administer the promotion, communicate with entrants, verify/fulfill prizes, and send AVOS marketing consistent with this Privacy Policy. Opt-in: by submitting your entry you opt in; participation is voluntary. Right to withdraw: you may withdraw at any time (and still use our site) by contacting info@avostherapy.com or using the unsubscribe link; withdrawal will not affect entries already received. Value of the incentive: the value of your data is reasonably related to the costs of running the promotion (including prize value, administration, and marketing/operational expenses) divided across expected participants; for example, the current prize ARV is $250. We do not provide different prices or services to you for exercising privacy rights.
AVOS does not sell your personal information in exchange for money. However, the CCPA defines “sale” broadly, and some of our data sharing (e.g., with service providers or advertising platforms) may be interpreted as a “sale” under CCPA.
To exercise your rights or request that we limit this type of data sharing, you may email us at info@avostherapy.com with “CCPA Request” in the subject line.
Learn more about your California privacy rights here - https://oag.ca.gov/privacy/ccpa.
We do not sell your personal information for profit.
We may share anonymized or aggregated data for analytics, service improvement, or ad performance — but this data does not personally identify you.
Partner marketing opt-out. If you opted in to receive emails from named co-branded partners in a promotion, you may opt out at any time via their unsubscribe link or by emailing info@avostherapy.com. Any partner sharing occurs only with your opt-in and is limited to the partners identified in that promotion.